Your Data, Handled With Care
This Privacy Policy explains how AquaBlast collects, uses, stores and protects personal information when you visit our store, place an order, contact support or interact with our services.
Clear Privacy Standards
We use customer information only for clear store purposes such as order processing, customer support, checkout security, analytics and marketing where permitted.
What This Policy Covers
Privacy Policy
1. Introduction
AquaBlast operates this online store and related services. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, contact us or otherwise interact with our store.
2. Information We Collect
We may collect personal information that you provide directly, information generated when you use our store and information received from trusted service providers.
- Contact information, such as name, email address, phone number and shipping address.
- Order information, such as products purchased, order number, billing details and delivery details.
- Payment-related information processed securely by payment providers. We do not store full payment card details.
- Device and usage information, such as IP address, browser type, pages viewed, referring pages and interaction data.
- Customer support information, such as messages, requests, questions and communication history.
3. How We Use Personal Information
We use personal information to operate our store, provide our services, improve customer experience and protect our business.
- To process, confirm, ship and deliver orders.
- To provide order updates, tracking information and customer support.
- To manage payments, refunds, returns and fraud prevention.
- To improve our website, products, offers and shopping experience.
- To send marketing communications, promotional offers or updates where permitted by law or based on your consent.
- To comply with legal, tax, accounting and regulatory obligations.
4. Cookies, Analytics And Advertising
Our store may use cookies, pixels and similar technologies to make the website work, remember preferences, measure performance, understand customer behavior and deliver relevant advertising. This may include tools provided by Shopify, Meta, Google or other analytics and advertising partners.
5. Sharing Personal Information
We may share personal information with service providers that help us run the store. These may include ecommerce platform providers, payment processors, shipping carriers, fulfillment partners, analytics providers, advertising platforms, email tools and customer support tools. We may also disclose information where required by law or to protect our rights, customers and business.
6. Shopify
Our store is powered by Shopify. Shopify may process personal information to provide ecommerce, checkout, payment, analytics, security and store operation services. Shopify’s processing of personal information may be subject to Shopify’s own privacy practices and applicable platform terms.
7. Data Retention
We keep personal information only for as long as reasonably necessary to provide our services, fulfill orders, resolve disputes, prevent fraud, comply with legal obligations and maintain business records. Retention periods may vary depending on the type of information and applicable legal requirements.
8. Security
We use reasonable technical and organizational measures designed to protect personal information. However, no online system, website, transmission method or storage system can be guaranteed to be completely secure.
9. International Transfers
Your personal information may be processed in countries other than your own, including countries where our service providers operate. When information is transferred internationally, we rely on appropriate safeguards where required by applicable law.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing of your personal information. You may also have the right to withdraw consent or opt out of certain marketing communications. To make a privacy request, please contact us through the Contact Us page.
11. Marketing Communications
If you subscribe to marketing communications, we may send you updates, offers and promotional content. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting support.
12. Children’s Privacy
Our store is not intended to collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
13. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or privacy practices. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us through our Contact Us page and include enough information for us to identify your request.